STUDENT AND GRADUATE PLACEMENT PORTAL

JOB ADVERT DETAILS

Junior Customer Success Representative

APPLICATION CLOSING DATE : 2024-06-26

MINIMUM QUALIFICATION LEVEL 3-Year Bachelor Degree TARGETTED GENDER All
PLACEMENT TYPE Graduate Placement TARGETTED RACE -
POST TYPE Contract SALARY SCALE R 8000 - R12000

JOB DESCRIPTION

InvestRand is a South African-based real estate marketplace with a mission to help ordinary South Africans build wealth through property investment. We are a dynamic, fast-growing company that provides investors with the tools and resources to make informed decisions on their real estate investments while helping sellers get access to qualified buyers who are looking to purchase their properties for investment purposes. As a Junior Customer Success Representative, you will assist clients with property finance applications, ensuring all necessary documentation is obtained and verified. You will coordinate onboarding meetings, facilitate introductions to service providers, and provide timely responses to client inquiries. Your focus will be on ensuring a positive client experience and accurate portfolio management. Success in this role requires multitasking, attention to detail, empathy, proactivity, and strong interpersonal skills.

Work hours and location: 

Monday to Friday, 09:00 AM to 16:00 PM. 

Onsite: Bryanston, Johannesburg.

Requirements

Ability to work 9in a fast-paced environment. 

6-12 months of experience in customer success or account management roles. 

Bachelor's Degree in Business Administration, Finance, Real Estate, or a related field. 

ABOUT PLACEMENT PORTAL

The TUT PLACEMENT PORTAL is a comprehensive Online Management and Tracking System for the Management of the placement of Students and Graduates of the Tshwane University of Technology. The TUT Placement Portal monitors and tracks every registered TUT Student and Graduate placement to ensure no one is stranded.

Students and Graduates would have access via the Portal and the App to all available Placement and Training opportunities sourced by the University. Students will also have access to SETA and other funding opportunities for training

EMPLOYERS

Employers can directly post Job Adverts on the Placement Portal and receive CVs of TUT Students and Graduates. The University Placement Administrators select the suitably qualified students and graduates who had met the criteria of the Advertised Post and share their CVs with Employer.

Employers can also download the TUT Placement Android App to post Job Advertisements, monitor the recruitment progress, and engage with the TUT Administrators

STUDENTS

STUDENT AND GRADUATE PLACEMENT PORTAL REGISTRATION

All TUT Placement students and graduates must first register on the TUT Placement Portal to obtain their Username and Password.

CLICK HERE FOR TUTORIALS HOW TO REGISTER ON THE PORTAL
TUT ABRIDGED CV

All Students and Graduates must complete the Abridged CV 100% using the Portal CV Builder. The Abridged CV is a summarized version of the detailed personal CV of the Student or Graduate. The Abridged CV is presented in an easy-to-read standard format to assist Employers in their decision-making process. The Abridged CVs are attached to all online applications for advertised posts.

CLICK HERE FOR TUTORIALS ON THE CV BUILDER
TUT PLACEMENT PORTAL ANDROID APP

Students and Graduates can perform all of the following functions via the App:

  • Apply for Job Adverts online
  • Monitor the progress of the job application
  • View Job Adverts posted on the Portal
  • Receive email alerts when Job Adverts are linked to their respective qualifications
  • Update their Profile
  • Update their CV
  • Receive Job Interview Alerts
  • Accept Job Offers
CLICK HERE FOR TUTORIALS ON TUT PLACEMENT APP

POSTING A JOB ADVERT ON THE PORTAL

There are 3 methods for an Employer to Post a Job Advert on the TUT Portal:

  • Post the Advert on the TUT Placement Portal
  • Post the Advert via the TUT Placement Android App
  • Any staff or student can forward a LINK from the TUT Portal to an Employer to post a Job Advert. The LINK would be emailed to the Employer to post the Job Advert on the TUT Portal.
CLICK HERE FOR TUTORIALS ON HOW TO POST A JOB ADVERT